NMR — 301 · Solutions
Three Services, Each Within a Defined Scope
A classroom session, a clerical digitisation service, and a business engagement. Scope, process, and fees described for each.
← Back to HomeHow Northmere Works
Each Northmere offering follows the same approach: a written scope before anything starts, a stated process, a fixed fee, and a defined endpoint. Nothing is open-ended, and nothing is added to the scope without written agreement.
The three services are designed to be independent of one another. An individual who attends the Paperwork Primer class does not need to use the digitisation service; an organisation engaging the Workplace Practice Review is not expected to enrol staff in the class. Each service stands on its own terms.
Where a question falls outside general education or administrative process — anything touching entitlements, statutory interpretation, or regulated financial decisions — the Northmere team refers it clearly to a qualified professional.
NMR-S01 · Individual
Pre-Retirement Paperwork Primer
A single three-hour class covering, in general terms, the documents a person in Malaysia commonly encounters as they approach the end of employment. The class draws entirely on publicly available published material, with every source named on every slide. It does not review individual documents, interpret entitlements, or recommend any course of action.
Documents Covered
- Identification papers and renewal processes
- Employment records and confirmation letters
- EPF and SOCSO contribution statements
- Beneficiary nomination forms
- Standard government correspondence
How the Session Runs
- 1Enrol via telephone or email enquiry; written confirmation and venue details provided
- 2Three-hour classroom session at Northmere's Ipoh office
- 3Printed workbook and blank filing index distributed at the session
- 4Open time at the end for general questions about document types
Fee
RM 490
per participant, inclusive of workbook
NMR-S02 · Individual / Household
Records Digitisation and Indexing
A clerical service that converts a household's accumulated retirement paperwork into a searchable archive. Papers are collected under a signed handling agreement, scanned at 400 dpi, named to a consistent convention, and indexed by document type and date. Everything is returned on an encrypted drive with a printed contents list. Optionally, originals are re-filed into a labelled physical system.
What Is Included
- Signed handling agreement before collection
- 400 dpi scanning, consistent naming convention
- Index by document type and date
- Encrypted drive and printed contents list
- All Northmere copies deleted after handover
- Optional physical re-filing of originals
Process Steps
- 1Initial enquiry; written scope and fee confirmation provided
- 2Handling agreement signed before any documents leave your possession
- 3Scanning, naming, and indexing — typically ten working days for up to 500 pages
- 4Handover: encrypted drive, printed contents list, and originals returned
- 5Northmere copies deleted; confirmation provided in writing
Starting Fee
RM 1,690
up to 500 pages, encrypted drive included
NMR-S03 · Business / Organisation
Workplace Records Practice Review
A business-to-business engagement for employers, cooperatives, and welfare committees who administer their own staff records. Covers current filing and retention practice, a written review of process gaps in retrieval and archival, staff training on naming and indexing, a template document register, and a follow-up review at six months. This engagement concerns operational practice and internal process only.
What the Engagement Delivers
- Walkthrough of current filing and retention practice
- Written review of process gaps (retrieval, handover, archival)
- Staff training on consistent naming and indexing
- Template document register
- Follow-up review at six months
Engagement Steps
- 1Initial consultation to understand current records setup and organisation size
- 2Written scope and fee statement issued for sign-off
- 3On-site walkthrough of filing, retention, and retrieval practice
- 4Written gap review report and template document register delivered
- 5Staff training session on naming, indexing, and register use
- 6Follow-up review at six months to confirm processes are holding
Complete Engagement Fee
RM 4,400
includes six-month follow-up review
Which Service is Right for You?
A quick reference to match your situation with the appropriate service.
| Feature / Situation | Paperwork Primer | Digitisation & Indexing | Workplace Review |
|---|---|---|---|
| Suitable for individuals | |||
| Suitable for organisations | |||
| Explains document types | |||
| Converts paper to digital archive | |||
| Includes staff training | |||
| Includes six-month follow-up |
Standards Across All Services
These practices apply to every Northmere engagement, regardless of which service is in use.
Written Scope Before Start
Every engagement begins with a written scope. Nothing is charged or begun without written confirmation from both parties.
Data Handled Minimally
Contact information is used only to deliver the agreed service. No data is shared or retained beyond that purpose.
Clear Referrals Out of Scope
Any question touching entitlements, statutory obligations, or regulated decisions is referred to a qualified professional without delay.
Fixed Fees, No Mid-Project Additions
Published prices are the starting point for written quotations. Nothing is added to the scope or the fee without a new written agreement.
Two-Working-Day Response
All telephone and email enquiries receive a response within two working days. No auto-replies, no indefinite waiting.
Locally Based, Fixed Address
Northmere operates from 36 Jalan Datoh, Ipoh, Perak. Staff are available in person during business hours.
Fees at a Glance
All fees are in Ringgit Malaysia. Written quotation issued before any work begins.
NMR-S01
Paperwork Primer
RM 490
per participant
- Three-hour classroom session
- Printed workbook
- Blank filing index
- Named source slides
NMR-S02
Records Digitisation
RM 1,690
up to 500 pages
- 400 dpi scanning
- Encrypted drive included
- Printed contents list
- No data retained after handover
NMR-S03
Workplace Review
RM 4,400
complete engagement
- Filing walkthrough & gap report
- Staff training session
- Template document register
- Six-month follow-up review
Not Sure Where to Start?
A brief description of your situation — individual, household, or organisation — is enough for us to point you to the right option and send through a written scope and fee estimate.
Send a Brief Enquiry